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FREQUENTLY ASKED QUESTIONS

You can track your order progress by visiting 'My Account'.

Yes. If you wish to return an item, please visit our Refund Policy section.

Yes. But here is what we recommend.
The easiest and quickest way to exchange is to place a new order for your preferred item(s). Then simply send back your original item(s) for a full refund.

Please see our Refund Policy for details.

All orders are shipped from the UK.

For any orders being delivered outside of the UK, you are responsible for any customs, duties & taxes.

***PLEASE NOTE***
Any orders returned to us due to non-payment of import fees are  subject to a re-stocking fee of £25 deducted from any subsequent refund to cover additional administration costs.


Please find more details in our Shipping Policy section.

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